Privacy Policy
Lux IPTV

Privacy Policy – Lux IPTV

At Lux IPTV, protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website or use our services. By using our website, you agree to the terms outlined below.

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1. Information We Collect

To provide and improve our IPTV services, we may collect limited personal data, including:

• Name and email address (when registering or contacting support)
• Billing and payment information (processed securely via trusted third-party providers)
• IP address and general location (for security and fraud prevention)
• Device information and usage data (to optimize performance and user experience)

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2. How We Use Your Information

Your data is used strictly for service-related purposes, including:

• Creating and managing your subscription
• Providing customer support and technical assistance
• Processing payments and issuing refunds
• Sending service updates, notifications, and occasional offers
• Detecting fraud and ensuring platform security

We do not sell, rent, or share your personal information with unauthorized third parties.

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3. Subscription Plans

Lux IPTV offers flexible plans based on the number of connections:

1 Connection

• 1 Month — $13
• 3 Months — $27
• 6 Months — $50
• 12 Months — $80

2 Connections

• 1 Month — $26
• 3 Months — $50
• 6 Months — $90
• 12 Months — $140

3 Connections

• 1 Month — $39
• 3 Months — $80
• 6 Months — $140
• 12 Months — $210

All plans include access to 26,000+ live channels and 160,000+ movies and series in HD, FHD, 4K, and 8K quality.

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4. 7-Day Money-Back Guarantee

We offer a 7-day full refund guarantee. If you are not satisfied, you may request a refund within seven days of purchase.

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5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Ensure proper website functionality
• Monitor performance and uptime
• Analyze user behavior and improve experience

You can manage or disable cookies through your browser settings at any time.

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6. Data Security

We implement industry-standard security measures, including:

• SSL encryption across our website
• Secure payment processing systems
• Restricted access to personal data
• Continuous monitoring and security checks

While we take strong precautions, no online system is completely risk-free.

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7. Third-Party Services

We work with trusted third-party providers for:

• Payment processing
• Customer support tools
• Email communications

All partners are required to maintain strict confidentiality and comply with data protection regulations.

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8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or deletion
• Receive a copy of your data
• Withdraw consent for data processing
• File complaints with relevant authorities

To exercise these rights, contact: support@luxiptv.us

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9. Data Retention

We retain personal data only as long as necessary to:

• Provide and maintain our services
• Meet legal obligations
• Handle refunds or disputes

Account data is typically deleted within 30 days after subscription cancellation.

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10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be published on this page. Continued use of our services indicates acceptance of the updated policy.

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Contact Us

For any questions regarding this Privacy Policy:

• Email: support@luxiptv.us
• Website: www.luxiptv.us

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Lux IPTV — Delivering global entertainment with a strong commitment to privacy, transparency, and service excellence.